About Us
“Raising pets holistically is at the core of my values.”
About Shelly Hall
Hello, I’m Shelly, the passionate owner of Raw Pet Food Ontario, an online store based in London, Ontario, Canada, specializing in top-quality raw pet food. Alongside my supportive family and our two Australian Shepherds, Dolly and Cheri, I’ve devoted over a decade to promoting pet health. This commitment extends through natural nutrition and our successful breeding program, which began back in 2010 when we started supplying nutritious meals to our puppy families. In 2017 we opened Raw Pet Food Ontario and since then our family has been committed to offering personalized customer service, sourcing high-quality ingredients for our own brand of raw food while supporting local farmers and businesses.
Raising pets holistically is at the core of my values. I believe in considering every aspect of a pet’s well-being to ensure they thrive. This principle guides me in selecting the best products for our store and offering tailored advice to our customers.
Exceptional customer service is paramount to me. I make sure every customer receives personalized attention and support, whether it’s through making deliveries or providing guidance on raw feeding. I strive to go above and beyond to build lasting relationships and instill confidence in our customers.
At Raw Pet Food Ontario, my mission is clear: to empower pet owners to confidently embrace raw feeding. With my unwavering dedication and commitment to exceptional customer service, I ensure that pets receive the highest quality nutrition possible. By providing personalized attention and support, whether through deliveries or offering guidance on raw feeding, I go the extra mile to build enduring relationships with our customers.
We Care
As breeders of beautiful Australian Shepherds, we can attest, firsthand, to the importance of a species-appropriate diet. It’s not just a passion, though we absolutely love what we do; it’s an incredibly important way to ensure happy, healthy pets.
No Tricks, only Treats
The pet food industry has a transparency problem and this lack of information may transfer all the way to you, the pet owner. As a substitute for species appropriate real food, kibble and pellet food is mostly by-products and filler, meaning your pet is getting the minimal AFFCO feed requirements. To be certain you are buying the best quality pet food, we only use human-grade ingredients, all from inspected and audited facilities. All the ingredients used are 100% natural with no fillers, preservatives, additives, hormones or antibiotics. Our food is also produced in a HACCP CERTIFIED, Audited and Inspected Facility with an excellent quality control program.
Our Mission
At Raw Pet Food Ontario, our mission is to provide pets with the highest quality nutrition through our carefully crafted raw pet food products and a thoughtfully selected range of other premium brands. We are dedicated to sourcing quality and competitively priced options to meet the diverse needs of pet owners. Our commitment to promoting the health, happiness, and longevity of companion animals is unwavering.
Through transparency, integrity, and sustainability, we empower pet owners to make informed choices for their beloved furry family members. At Raw Pet Food Ontario, we believe in offering a variety of nutritious and delicious options, ensuring every pet can thrive and every owner can feed with confidence.
Family First
We want to pass our values on to you and your pets because we know that your pets are true family members. The quality, safety, and performance of our products speak to our commitment to supplying you with only the best.